The Send Email button on my Menu Buttons screen is not working. When I press it, nothing happens. I have tried deleting the Send Email screen and adding a new one, but the problem continues. Any advice?

Was it an existing screen or is it a new screen? ios or android? If its ios and a new screen on BT 3.0, it may be just a plugin issue with compatibility with the new 3.0 core. Dave

also send email plugin does not work on emulator but only on device(android)

It's on iOS. It was an existing screen, and it is on BT 3.0, but I deleted and started with fresh screen, which did not help.

are you testing on a live device or the simulator?

I've tried both

i just made up a test app and included the send email plugin. It seems to be working in my simulator. Version 3.0. It opens the native email app Dave

I will download everything fresh and see if that solves it. If there a specific folder or file that I can just drag out of the fresh package?

you have to drag out the plugins folder and drop it into your buzztouch project

I tried dragging the entire plugin folder over, and that didn't work. Then I used the entire newly downloaded package, and the Send Email button from my Menu Buttons screen still does not launch an email. I also tried putting in a button for Share via Email just to test it, and that doesn't work either. Did you try to use the Send Email plugin from a Menu Buttons screen?

Which menu plugin are you using?

Menu Buttons, but I've tried all menus at this point.

Hmmm. Just don't know. Try creating a test app from scratch with just the menu and one button for the email. Otherwise I'm not sure what the problem is. Sorry Dave

Do you have a BT_sendEmail file in your plugins folder? I don't think there was one even when the email button was working. This is the last snag I have to fix before I am ready to submit my update. Does anyone else know why the email button isn't working? Where else can I look? Thanks for the assistance.

No but when I run the simulator then hit refresh, I tap the email button and it launches the. Stove ios email on the simulator

Does someone know what controls this function? Perhaps it is something in Xcode that I've messed up? I will have to submit my app without this, and I really don't want to do that.

ok, i tried a whole new blank application that i created with only a Send Email plugin button. It still does NOTHING on either the simulator or my iPhone 5s. What does this mean? Something in my Xcode?

Are you using Xcode 5.0.2 ?

I updated to 5.0.2 yesterday morning. I have now created a new partition on my Mac, installed Xcode fresh, and the Send Email function is still not working.

Yep I had the same issue but only with the mosaic plugin so far. And that's being rewritten to serve its own email share function soon

Just posted another forum post titled Can anyone help? I included a link to this post. Subscribe to it and we'll learn together;-) Dave

I just downloaded a new project with the menu buttons plugin and the send email plugin, with a button pointing to the send email screen. It worked perfectly. Note that there is not a plugin folder for "send email". Instead, it is a core Buzztouch method in the BT_viewController.m file. The method name is "sendEmailWithScreenData". What does your debug console show?

2013-12-07 20:42:38.641 appname[1699:70b] BT_fileManager: File does exist in Xcode bundle: "FAQ.png" 2013-12-07 20:42:38.642 appname[1699:70b] BT_button_view: Image for button exists in bundle - not downloading. 2013-12-07 20:42:38.644 appname[1699:70b] BT_fileManager: File does exist in Xcode bundle: "twitter-bird-light-bgs.png" 2013-12-07 20:42:38.645 appname[1699:70b] BT_button_view: Image for button exists in bundle - not downloading. 2013-12-07 20:42:38.647 appname[1699:70b] BT_fileManager: File does exist in Xcode bundle: "emailus.png" 2013-12-07 20:42:38.647 appname[1699:70b] BT_button_view: Image for button exists in bundle - not downloading. 2013-12-07 20:42:39.622 appname[1699:70b] BT_screen_menuButtons: menuItemTap 2013-12-07 20:42:39.824 appname[1699:70b] BT_application: getScreenDataByItemId 397E8AA03066B66DC42E4C5 2013-12-07 20:42:39.825 appname[1699:70b] BT_application: screenType is BT_sendEmail for screen with nickname: "EmailUs" and itemId: 397E8AA03066B66DC42E4C5 2013-12-07 20:42:39.825 appname[1699:70b] BT_screen_menuButtons: handleTapToLoadScreen (super) loading nickname: "EmailUs" itemId: 397E8AA03066B66DC42E4C5 itemType: BT_sendEmail 2013-12-07 20:42:39.826 appname[1699:70b] BT_screen_menuButtons: sendEmailWithScreenData (super) nickname: "EmailUs" itemId: 397E8AA03066B66DC42E4C5 itemType: BT_sendEmail 2013-12-07 20:42:39.830 appname[1699:70b] BT_viewUtilities: getNavBarBackgroundColorForScreen: Screen "EmailUs" color: #99CC00

well, the method is being called, which is good. Strange that it's not showing the email compose sheet. Can you send me your project folder via Dropbox? [email protected]

Okay - so the issue is with tabbed apps. If you try this without the tabs, you should see it works fine. The problem is the way it is presented - it's using some old code that needs to be updated. If you look at the BT_viewController.m file, somewhere around line 1258, you'll see this line: [theViewController.navigationController presentModalViewController:picker animated:YES]; Replace that line with this one: [theViewController presentViewController:picker animated:YES completion:nil]; I'll email David Book to alert him.

Thanks! That allows the email compose window to come up, but now it will not go away with cancel > delete draft. Also, If you press send, the email stays there but the email does actually send.

okay, just before that line, add this: picker.mailComposeDelegate = self;

Nice Chris. Thanks

Thanks Chris!

Thanks very much!

@Chris1 will this be added to the core when we download soon. I guess I should add it to Stobes bug list?

It will, yes. David is aware.

Has this plugin been fixed yet for BT Hosted? I'm also having issues with the send SMS plugin. Curious if this is related? -MJM

oops

It hasn't been fixed yet. I'm self hosted to and we have to edit until the Core is updated again.

oops

Does anyone have any thoughts on how to get the send sms plugin working on iOS 3.0? Thank you. -MJM

Chris, I added the code and works in the IOS emulator but on my App thats in the store, when I click on it, the email does nothing. Does not bring up the email screen. LA

@chris1 do you have any idea how to fix the sms plugin? On ios it does not launch the messages app, similar to the way the email plugin would not launch the mail app. The plugin works fine for android. Anyone else have any other thoughts? Thank you. -MJM

This will be fixed in next update to the core. The fix is similar to sendEmail, but in the method related to SMS messages. Same file.

Ok great. You were kind enough to share code on the sendEmail fix, do you have a minute to share code again on the sendsms function? Thank you! -MJM

@chris1 - I made the same changes you described above under the "show it" settings for messaging and it fixes the send sms plugin! Thank you all for your thoughts. This community is great. Many thanks. -MJM