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CreativeAppsPublishing
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10/12/13 07:05 AM (12 years ago)

Cannot Configure Buzztouch Self Hosted Control Panel

I have just hosted Buzztouch v2.1.9 to my own Hostgator server. I host it own my own root domain name at http://tommykoo.biz please check this url). However, the images icons on the top left is not displaying. And the built in simular when creating an app icon is not showing. Almost all images like buzztouch logo, navigation icons, and many more are not showing. I have already reflesh my browser DNS and still I am getting this errors. Please check this link https://docs.google.com/drawings/d/11-E3mfGqH0OGGCgwmiNPFp-EXEequUtpPkIVTqzyhSg/edit?usp=sharing Another problem, is the plugins for my Self Hosted Control Panel. As I have just install buzztouch on my server, I have Zero Plugins install. Then I check my config.php in my filezilla to make sure everything is fine. But when I try to install plugins via "Download Plugins from your buzztouch.com Control Panel" and then click "install", it will take forever to install. Anyone have any ideas on how to go about this? Thanks!
 
Jake Chasan
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10/12/13 07:34 AM (12 years ago)
Have you tried to reinstall your server? Jake
 
PSMDanny
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10/12/13 11:53 AM (12 years ago)
Hi, You probably don't have to reinstall. Your problem is most likely in your config.php Check all setting in there, especially APP_PHYSICAL_PATH Best Regards, Danny
 
CreativeAppsPublis...
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10/12/13 09:57 PM (12 years ago)
Hi PSM Danny and Jake, Thanks for your suggestions. After checking my config.php, I don't see anything wrong in there. About the APP_PHYSICAL_PATH, I have configured it to be like the following: /* application physical path on server, data directories. */ /*These begin with a forward slash (/). Do not enter the trailing slash (/) */ define("APP_PHYSICAL_PATH", "/home1/tommykoo/public_html/tommykoo.biz"); define("APP_DATA_DIRECTORY", "/files"); define("APP_THEME_PATH", "/files/theme"); Since I install Buzztouch Self Hosted Software on my Root Domain (tommykoo.biz), I think the APP_PHYSICAL_PATH has been configured correctly. There is only one thing I feel strange about this, when you go to my domain at tommykoo.biz, you will see that the image at the top left, just above the "Welcome bar" is not displaying. Again, please check my google doc here https://docs.google.com/document/d/1bKJZ5qCozqL1ilOeUn6oVi6Vh8j0xG3ROlAVO5q5_lY/edit?usp=sharing and also here https://docs.google.com/drawings/d/11-E3mfGqH0OGGCgwmiNPFp-EXEequUtpPkIVTqzyhSg/edit?pli=1 I am just wondering maybe "Buzztouch Self Hosted Control Panel" is supposed to look like this. When I open my root domain tommykoo.biz with FireFox, then the image above the welcome bar says "logo". I have tried to upload the Menu Simple plugin and it works. However, images within the control panel is not showing. You can see it here https://docs.google.com/document/d/1bKJZ5qCozqL1ilOeUn6oVi6Vh8j0xG3ROlAVO5q5_lY/edit?usp=sharing Anyone have any suggestions on how I should go about this. Any advice would be greatly appreciated. Thanks.
 
Dusko
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10/13/13 12:25 AM (12 years ago)
Just a bit more general remark here. I think you should not install the entrance to the buzztouch self hosted softare on the top of the site. 1) It makes it much too easy to see that there is buzztouch software on the site. 2) The home page of the site should be reserved, well, for the site itself. You should put WordPress or Joomla there and explain people what you do. It is a .biz site, so people will think you mean business. Even if you have only published one app so far, it still pay handsomely to treat this venture as a real business from the very start. 3) Related to 2). Let your site be a showcase of your apps, your willingness to work with others on their own apps, for the services that you are going to provide and so on. Browse a little through the forums and members profiles, go to the stores where they published the apps and then find links towards their own sites and see how do they represent themselves, how do they organize the subdirectories of the site and so on. You may find that many run blogs, some on the front page and some using a /blog subdirectory for the purpose. You may also find that some use the /apps subdirectory to showcase their apps and so on and so on and so on. 4) You should also have a contact page, Twitter and YouTube accounts and a fan page on the Facebook. Publish their links prominently on each page of the site. 5) The more vides you have on YouTube, the better. Also publish the videos in your blog posts so that the visitors can see in advance what kind of business they can do with you. I blogged about this further, on this page "What Your Site Can Do To Promote Your Apps Business". The last three pieces of advice, No.s 13, 14, and 15, are about apps promoting apps, but I was on the roll and just had to include them into one single post. http://duskosavic.com/blog/marketing/what-your-site-can-do-to-promote-your-apps-business/
 
CreativeAppsPublis...
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10/13/13 12:33 AM (12 years ago)
Hi Dusko, Thank you for your suggestions. I will pm you or create another thread specifically about apps promotion. Anyway, your suggestion is very helpful for me. For the moment, I want to host my buzztouch server first. Anyway, thank you.
 
CreativeAppsPublis...
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10/13/13 12:35 AM (12 years ago)
Here is my config.php for your reference, thank you. //################################################################################ //COPY AND PASTE CONFIG VALUES CREATED DURING THE INSTALL PROCESS /* database server information. Enter your database login credentials here. */ define("APP_DB_HOST", "localhost"); define("APP_DB_NAME", "tommykoo_BT"); define("APP_DB_USER", "tommykoo_bt"); define("APP_DB_PASS", "*my_password*"); /* buzztouch.com User Email Address, Password */ define("APP_BT_ACCOUNT_USEREMAIL", "[email protected]"); define("APP_BT_ACCOUNT_USERPASS", "my_password"); /* buzztouch.com API URL, API Key, API Secret. Log in at buzztouch.com then see Account > Self Hosted Servers */ define("APP_BT_SERVER_API_URL", "https://www.buzztouch.com/api"); define("APP_BT_SERVER_API_KEY", "123456789"); define("APP_BT_SERVER_API_KEY_SECRET", "12345678_api_key_secret"); /* application URL. Do not enter the trailing slash (/) after any URL. */ define("APP_URL", "http://tommykoo.biz"); /* application physical path on server, data directories. */ /*These begin with a forward slash (/). Do not enter the trailing slash (/) */ define("APP_PHYSICAL_PATH", "/home1/tommykoo/public_html/tommykoo.biz"); define("APP_DATA_DIRECTORY", "/files"); define("APP_THEME_PATH", "/files/theme"); /* values used in <head> section of the HTML for many pages in this web based application */ define("APP_APPLICATION_NAME", "buzztouch"); define("APP_DEFAULT_PAGE_TITLE", "buzztouch"); define("APP_DEFAULT_PAGE_DESCRIPTION", "Open Source iOS and Android App Platform"); define("APP_DEFAULT_KEYWORDS", "buzztouch"); /* outbound email settings. Used by the forgot password routine on the login page */ define("APP_ADMIN_EMAIL", "[email protected]"); define("APP_MAIL_SERVER", ""); define("APP_MAIL_SERVER_USER", ""); define("APP_MAIL_SERVER_PASS", ""); define("APP_MAIL_USE_SMTP", "0"); /* encryption key for senstive data. Set this once, then DO NOT CHANGE IT. */ /* letters and numbers only, NO SPACES OR SPECIAL CHARACTERS */ define("APP_CRYPTO_KEY", "888888888888888888"); /* google maps API key for application usage map */ define("APP_GOOGLE_MAPS_API_KEY", "YOUR_GOOGLE_API_KEY"); /* miscellaneous settings */ define("APP_MAX_UPLOAD_SIZE", "52428800"); define("APP_MAX_EXECUTION_TIME", "360"); define("APP_LOGGEDIN_EXPIRES_SECONDS", "180"); define("APP_ERROR_REPORTING", "0"); define("APP_CURRENT_VERSION", "2.1.9"); /* Cookie names are unique to this installation and must be unique values such as a GUID */ define("APP_LOGGEDIN_COOKIE_NAME", "226273D3395FE58F445F678"); define("APP_REMEMBER_COOKIE_NAME", "037C2185596356B4B61E7E7"); /* database table names. Do not change these unless you know what you're doing */ define("TBL_USERS", "bt_users"); define("TBL_APPLICATIONS", "bt_applications"); define("TBL_APP_USERS", "bt_app_users"); define("TBL_CP_LINKS", "bt_cp_links"); define("TBL_BT_ITEMS", "bt_items"); define("TBL_BT_FILES", "bt_files"); define("TBL_BT_PLUGINS", "bt_plugins"); define("TBL_API_REQUESTS", "bt_api_requests"); define("TBL_API_KEYS", "bt_api_keys"); define("TBL_APN_DEVICES", "bt_apn_devices"); define("TBL_APN_QUEUE", "bt_apn_queue"); //END COPY AND PASTE VALUES CREATED DURING THE INSTALL PROCESS //################################################################################
 
Niraj
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10/13/13 08:10 AM (12 years ago)
Hello Danny is privately making suggestions to you. Ignore any suggestions from me! :-) -- Niraj
 
PSMDanny
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10/13/13 08:17 AM (12 years ago)
Hi Niraj, That would be true if he installed his software in the folder "BT-server" which isn't the case. I don't know where you get this url from: /home1/tommykoo/public_html/BTclass/BT-server (BTclass??? Maybe I'm missing something here.....?) I had/have private conversation with him with some possible solutions but he hasn't responded yet. In the end we will find out where things go wrong! Best Regards, Danny
 
Niraj
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10/13/13 08:20 AM (12 years ago)
Hello Danny, I've removed my advice and asked him to to listen to your private suggestions. :-) -- Niraj
 
PSMDanny
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10/13/13 08:23 AM (12 years ago)
Hi Niraj, No problem. I thought maybe I was missing something you had seen before I did :-) But anyway, thanks for helping out! Best Regards, Danny
 
Dusko
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10/13/13 10:55 AM (12 years ago)
> don't know where you get this url from: /home1/tommykoo/public_html/BTclass/BT-server Let's break this down a bit. In Hostgator, a site is a subfolder and it probably starts here: /home1 Then comes a name 8 characters long, which here is /tommykoo That's where the site starts. The following subfolder holds everything that will be visible on the Internet. Every site on Hostgator and Linux hosting in general will have one such folder. /public_html So far, so good. Now comes the problem: /BTclass This means that there is a folder BTclass in the site, and its address would be http://tommykoo.biz/btclass I put it into the browser and it shows the password and email address for the self hosted Buzztouch server. The logo image is missing. Finally, the last /BT-server would mean that there is a subfolder of the btclass folder. I entered it as well into the browser, and again it shows the start od the self hosted server, with the same logo image missing. Clearly, there are too many folders here, as Dany has already stated.
 
CreativeAppsPublis...
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10/13/13 05:52 PM (12 years ago)
Hi Danny, I apologize for replying late due to our time zone difference. Living in Malaysia, it was my bed time. So, I am sorry for that. Alright, Danny you said you have private message me about your suggested solutions, but I don't see new mails in my inbox. Could you send me again? Thank you.
 
PSMDanny
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10/14/13 01:41 AM (12 years ago)
Hi, Don't apologize we all now about the time zones... Have a look at your buzztouch account: https://www.buzztouch.com/CreativeAppsPublishing And look for "messages" Best Regards, Danny
 
CreativeAppsPublis...
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10/14/13 04:39 AM (12 years ago)
Hi Danny, I have checked my account at https://www.buzztouch.com/CreativeAppsPublishing And there is no messages there.
 
PSMDanny
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10/14/13 04:45 AM (12 years ago)
Hi, I've send you an email to your gmail account now! Best Regards, Danny
 
CreativeAppsPublis...
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10/14/13 04:54 AM (12 years ago)
Thank you Danny, I will try to work it out now. And I will give you my feedback.
 
Niraj
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10/14/13 05:56 AM (12 years ago)
When you login to BuzzTouch, click on your name in the upper-right corner if the screen. Then look on the left side of the screen, see a long menu of items? One of those is the Messages. Click on that to see Danny's message or mine. I sent you a "hello" message. You should also check your Gmail account for email notifications from BuzzTouch. That notification tells you that there is a new Message within your BuzzTouch account. -- Niraj
 

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